Tuesday, 29 October 2013

SAP Support Technician



SAP Jobs USA [SAP Support Technician]
PLEASE SEND YOU’RE RESUME AT info@recruiterdaily.co.uk 
 Job Location: California, USA
 Job Details:  

  • Minimum of 2 years hands on experience working in a computer help desk environment.
  • A base knowledge of SAP functionality that include the following SAP ECC business processes:
    o Accounts Payable and Receivable
    o Sales and Distribution
    o Materials Management
    o Human Capital Management
    o Netweaver Portal applications 
  • Must have excellent customer service skills and be able to communicate with all levels of employees.
  • Must be flexible and have good problem solving, diagnosis, and troubleshooting skills.
    Must have strong technical ability.
  • Must be able to establish and maintain outstanding relationships with customers, vendors, co-workers and users.


Responsibilities Include: 

  • Replying to user requests for information and assisting with SAP related problem resolution.
  • Recognizing and initiating solutions to user problems and concerns associated with all SAPmodules implemented in our environment to the user’s satisfaction. 
  • Logs problems, complaints, and service requests in centralized ticketing system; documents and maintains ticket history.


Thanks & Regards,
Recruiterdaily Team.
www.recruiterdaily.co.uk
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